Returns & exchanges
Exchanges
Contact us within 7 days of delivery to request an exchange. Items must be unused, with their original tags and packaging. Exchanges depend on stock availability. For change-of-mind exchanges, delivery costs are paid by the customer.
Returns & refunds
We don't offer refunds for change of mind. If an item arrives damaged, defective or incorrect, we'll arrange a replacement at no extra cost. If a replacement isn't available, we'll offer a refund.
Need help?
Contact us with your order number and, for damaged or incorrect items, clear photos. Please contact us before sending anything back so we can guide you.